Hug of Fire, the premier fashion brand in Bangladesh is looking for some “E-commerce Executive”. Hug of Fire Ltd is a leading fashion brand.
Job Location: Mirpur Dhaka.
Vacancy: Not Specific
Job Nature: Full-Time
Assist in the development and implementation of digital marketing campaigns across multiple platforms including social media, email, and website.
Create, schedule, and optimize engaging content for social media platforms to increase brand visibility, drive traffic, and improve user engagement.
Monitor, analyze, and report on campaign performance using relevant tools and metrics, making data-driven decisions to optimize strategies.
Assist in SEO efforts by optimizing content, conducting keyword research, and implementing on-page optimizations.
Respond promptly and professionally to customer inquiries via multiple channels (email, Live chat, phone) regarding product information, orders, and general inquiries.
Ensure a high level of customer satisfaction through effective communication and problem-solving skills.
Escalate complex issues to the appropriate departments and follow up to ensure timely resolution.
Develop a deep understanding of the products or services offered by the company.