How long will it take to receive my order?
HUG OF FIRE provide standard shipping time is 2-3 business days (In-Side Dhaka) & 3-5 business days (Out-Side Dhaka)
How is my order shipped?
We ship to your address (within Bangladesh) via courier services from our warehouse in Dhaka, Bangladesh. Once you check out, a courier service will automatically be assigned to your order based on the shipping address you have provided
How much HUG OF FIRE charge for delivery?
We offer free shipping if billing amount is BDT 2,000 or more. Our standard shipping charges start from BDT 70. For more details, visit Shipping & Delivery
Can I change my shipping address after placing my order?
Unfortunately, at the moment we are unable to help you change your shipping address after you have placed an order.
I confirmed my order, but was later informed that my order got cancelled. Why did that happen?
Some of possible reasons for which your order may be cancelled include:
- You provided an incorrect address
- Your credit or debit card payment was declined by the financial institution
- The recipient at the shipping address you have provided refused to receive your ordered products
- The recipient at the shipping address you have provided was unavailable